FREQUENTLY ASKED QUESTIONS
Click the Join Now button at the top of this page to get started. You will then be prompted to log-in to your Brandon Blackwood account or create an account. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program.
Joining the loyalty program is free, and there is no additional cost for earning or redeeming rewards. You may earn points by purchasing on our site or through the other actions listed.
1 point is earned for every $1 you spend minus discounts, returns, taxes, and shipping fees. You can also earn points by completing the above tasks.
Your VIP tier is calculated on how many points you have earned in a rolling year. You will start in our Welcome tier status and move up from there as you accumulate more points. Once you enter a new tier you will receive an email welcoming you to your new tier and you will have one year from the date you entered the new tier to earn enough points to retain your status. If you do not accumulate enough points, you will move to the tier that you are eligible for. Each VIP tier comes with its own perks which are detailed above.
Points will only expire if you have not earned or redeemed points in a rolling year.
Unfortunately, points redeemed for discounts cannot be combined with any other discount codes.
Unfortunately, the point value of the return will be deducted from your overall points balace.
No. Points redeemed for a discount code and used on an order cannot be refunded or restored, even if the order is later returned. Any refund will reflect the amount paid after the discount was applied.
When logged in to brandonblackwood.com/rewards, you are able to check your points balance on both the rewards page and your account page.
During designated promotional periods, eligible Brandon Blackwood Rewards members can earn double points on qualifying online purchases. Members must be logged in to their account at checkout. Promotion dates, eligible membership tiers, exclusions, and any additional requirements will be provided with each offer.
Points are calculated on the net purchase amount after discounts, excluding taxes and shipping. Please allow any processing time specified in the offer for bonus points to appear in your account.
Double points offers do not apply to past purchases or gift card purchases. Points earned on returned items will be deducted from your balance. Promotional points follow the same expiration policy as standard rewards points.
These offers cannot be combined with other points multipliers, discounts, or promotional offers unless otherwise stated. Brandon Blackwood LLC reserves the right to modify or cancel promotions at any time without notice. Void where prohibited.